Refund Policy

1. Overview

OrangeChinese is operated by Revolara LLC (“we”, “us”, “our”). This Refund Policy applies to all purchases and subscriptions made through www.OrangeChinese.com.

2. Subscription Charges

Subscriptions are billed on a recurring monthly basis unless canceled. Your renewal date and price will be shown at checkout and/or in your account.

• Recurring billing: you authorize us (and our payment processor) to charge your payment method each billing cycle.
• Promotional pricing: if you enroll under a discounted offer, your subscription renews at the standard rate after the promotion ends unless you cancel before renewal.

3. Free Trial / Cancel Before First Charge (If Offered)

If your subscription includes a free trial or delayed first charge tied to a class start date, you may cancel before the trial ends to avoid being charged. Trial details and deadlines are displayed at checkout and/or in your account.

4. No Refunds After a Billing Period Starts

Once a billing period has started and payment has been successfully processed, subscription fees for that billing period are non-refundable, except where required by law or in the case of a verified billing error.

You may cancel at any time to prevent future charges. If you cancel, your access typically remains active until the end of the current paid billing period (unless stated otherwise in your account or checkout).

5. Billing Errors, Duplicate Charges, and Exceptional Cases

We may consider refunds only in limited situations, such as:

• Verified duplicate charges
• Verified billing errors (e.g., charged after a properly completed cancellation, if applicable)
• Other cases required by law

If you believe you were charged in error, contact us within 7 days at revolara.usa@gmail.com and include:

• The account email/phone number used to subscribe
• The date of the charge and the amount
• Any relevant screenshots or confirmation details

6. Failed Payments & Grace Period

If a payment fails, we may provide a short grace period (for example, up to 3 days) to allow you to update your payment method. During this time, access may continue temporarily. If payment is not completed within the grace period, access may be suspended until payment is resolved.

7. How to Cancel

You can cancel your subscription at any time through your account settings or our billing portal (if available). After cancellation is effective, you will not be billed for future periods.

8. Contact